Tag: bba
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Users divided about customer liability for online fraud losses
Many users worried about lack of knowledge. In a poll of more than 700 visitors to the VB website, users were divided on whether or not it is fair for online banking customers to be held liable for losses via phishing/online scams if they don’t have adequate protection on their PCs. While 46% of respondents…
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Users of online banking ‘should have adequate protection’
New UK banking code says customers who keep their PCs secure will not be responsible for losses due to online theft. A new banking code launched earlier this week by the British’ Bankers Association (BBA) states that customers who ‘use up-to-date anti-virus and anti-spyware software and a personal firewall’ cannot be held liable for losses…