AOL quietly drops free-to-all AV offering


Gratis software now for members only, old users may be at risk.

A month ago we

reported

on

AOL

‘s switch of providers for its free anti-virus software offering, from the

Kaspersky

-powered


Active Virus Shield


to a special version of

McAfee

‘s

VirusScan

. It now appears that the

McAfee

-based product is only available to

AOL

members, unlike the previous offering which only required an email address to subscribe, and also that users of the earlier product are being cut off from updates without warning.

The switch occurred with little fanfare or precise information at the start of August, and

according to a

SANS

diarist

several users of the

Active Virus Shield

product have complained of updates ceasing to work after the end of the month, with a similar lack of information or advice from

AOL

.

While it may be possible for users of

Active Virus Shield

to update directly from

Kaspersky

, anyone still running the software should consider switching to an alternative free or paid-for security product, to ensure ongoing protection.

UPDATE: Since the publication of this story,

AOL

have provided VB with clarification on both the changes to their free anti-virus offering and the issues experienced by their

Active Virus Shield

users. The

McAfee

product, which includes a firewall as well as malware protection, is in fact available to those who do not subscribe to

AOL

‘s services, requiring only an

AOL

screen name, which can be obtained for free as part of the sign-up process,

here

.

The problems with

Active Virus Shield

were in fact due to technical issues with the provision of updates, which have since been resolved. The product is no longer available for new users but there are no immediate plans to cease supporting existing installations.

AOL

hope to contact all existing users soon with details of how to switch to the new offering.

Posted on 11 September 2007 by

Virus Bulletin


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